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Timeframe and Shipping for Memorials:

Please allow up to 6 weeks for completion of a uniquely hand-crafted memorial. Orders are fulfilled in the order they are received, and production time will vary depending on the item. We will notify you when the finished memorial has shipped, 

 

Shipping charges of $15.75 will be added for each Pet Memorial Stone, and $9.55 for each Plaque. Due to weight and size, all items are shipped separately via USPS, with tracking. Pet Memorial Stones are shipped in a Flat Rate Priority Medium Box. Plaques are shipped in a Flat Rate Priority Small Box. Each item will be carefully and properly packaged to arrive safely and in perfect condition.

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Crazy About Mosaics is not responsible for USPS delivery issues. Please contact your local post office to resolve an issue. We are also not responsible for damage to, or theft of, packages after they have been delivered. If you have concerns about the safety of packages left at your door, please provide a secure shipping address.

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Important Things to Know:

Thank you for understanding that you are ordering a custom design. Because it will be personalized and designed with the information and inspiration provided, it will be a one-of-a-kind memorial, lovingly created with your special pet in mind. As such, memorials are non-returnable, and the purchase price including shipping, is non-refundable. When submitting an order, you acknowledge that you approve of the process and agree to these terms. Thank you for choosing Crazy About Mosaics!

 

Many of the materials used to create mosaic art have sharp edges - please use caution and handle with care. The grouted edges and corners of all designs are vulnerable to breakage when bumped or dropped. Concrete base on pet memorials stones will scratch most surfaces. If you plan to place the memorial stone outside, bring it indoors prior to freezing, to prevent materials from cracking and breaking. Please contact us with any questions.